At this blog, we firmly believe that the best negotiating learning comes from observing the real world – not from just reading yet-another-book-on-negotiating. Thankfully, there continue to be a number of fantastic stories in the news that provide key lessons on how companies negotiate with each other and, all too often, what goes wrong… Set … Read moreDo You Want To Play A Game? EA & Take-Two’s Negotiating Failure
I suspect that I’m just about every car salesperson’s nightmare. I’m the guy who decides what model car he wants by either personal experience (“I want another one just like that one”) or by reading every car review that I can get my hands on. I then go ahead and spend countless hours online and … Read moreHow To Make “Total Cost” Work For You When Negotiating A Sale
Negotiation is a skill that is used everyday, all around the world. There’s a great example of just how careful one must be when negotiating – remember, as Yogi Berra said “It’s not over until it’s over”. Tata Motors thought that they had successfully negotiated a deal until it started to come undone. Let’s take … Read moreNo Ha, Ha At Tata – Negotiation Over Land & A Car Plant
Over the weekend I moved “The Accidental Negotiator” blog from its comfortable home at Google’s Blogger to a brand new home at a self-hosted WordPress site called, of course, www.theaccidentalnegotiator.com. All of the existing posts and comments have been copied over to the new blog – it is complete. The old blog will continue to … Read moreWe’ve Moved (But You Shouldn’t Care)
If you’ve been following the news lately, you are probably aware the that the International Association of Machinists (IAM) has gone on strike against the Boeing corporation. News reports are saying that Boeing stands to lose up to $100M every day that the machinists are on strike – wow, that’s a lot of money! Boeing’s … Read moreReal World Negotiating: Boeing vs. The IAM
So why do we even bother negotiating with the other side? The answer is simple: we need the other side do or provide us with what we want. Study after study has shown that most people (this includes me) believe that we’re so smart that nobody can sell anything to us. Good negotiators know that … Read moreThe Delicate Art Of Using Persuasion In Negotiations
Ah body language, the secret communications channel that we couldn’t turn off if we wanted to. When we are negotiating it’s important to remember that your body is giving off all sorts of signals that you may or may not want it to be sending. I’m not sure if you can prevent your personal body … Read moreDoes Your Body Language Mumble?
Negotiating is simply a form of specialized communication. We’ve mentioned that persuasion is the flip side of negotiation – the non-verbal communication skills that go along with negotiation’s spoken words. Body language – what our bodies are telling the other side, is a key part of this persuasion skill. What’s interesting is that men seem … Read moreBody Language Skills That Women Don’t Know About
Ah, the things that they don’t teach us in school – like the fine art of nibbling. No, I’m not talking about the process by which you take an hour to eat a cookie by making small bites all around the outside until the whole cookie has been eaten. Instead, I’m referring to the well … Read moreDo You Mind If I "Nibble" On You?
What the heck is a Krunch? In a nutshell, it’s a negotiating technique that a buyer can use to squeeze a lower price / better terms out of someone who wants to sell them something. I’ve seen this technique used most often when I’ve been buying a house – it’s a classic. I guess that … Read moreIt’s Krunch Time!