One of the more popular phrases that has been used during the past few years has been “emotional intelligence”. This term first burst into the cultural imagination in 1995 with the publication of psychologist Daniel Goleman’s book. Negotiation experts have predicted that scoring high on this personality trait would boost one’s negotiating outcomes and have … Read moreIs “Emotional Intelligence” An Important Negotiating Skill?
What do you need to do before a negotiation formally starts? Well, there are actually a number of different things that you should be doing, but one of the most important is to take a careful inventory of all of the “power assets” that will be potentially available to both sides during the negotiation. The … Read moreWhere Does Power Come From In A Negotiation?
If you want to have any hope of getting the deal that you are seeking out of your next negotiation, then you’re going to need some information in order to be able to make the right decisions. Yes, you’ll need to do some homework and see what you can find out about the other side … Read moreThe Challenge Of Getting Accurate Information In A Negotiation
During sales negotiations, how do you try to appear to the other side of the table? Tough? Impartial? Unmoved? All of these terms describe how we traditionally view a negotiator. However, it turns out that sometimes the other side of the table uses a type of emotional intimidation as one of their negotiation styles or … Read moreWhy Crying Works In A Sales Negotiation