Do You Have The Personality Needed For Negotiation?

Quick: define what you think the perfect negotiation would be. What came into your mind? Did you see yourself showing up at the bargaining table, laying out your demands, getting agreement from the other side of the table, and then going home? Bad news if that is your dream because it’s never going to happen … Read more

Shut-Up Is What Sales Negotiators Need To Learn To Do!

Negotiation is all about power. The trick to walking away from a sales negotiation feeling satisfied about what you were able to achieve is to make sure that you walk IN to the negotiation with more negotiating power than the other side has. Sounds easy doesn’t it? I’ve been amazed  over and over again to … Read more

3 Things Every Sales Negotiator Needs To Know

Wouldn’t it be great if the best sales negotiators in the world could drop by our place and sit down with us for awhile to share what they’ve learned? If you knew that they were coming, what questions would you ask them? We’ve already talked about some of the things that master sales negotiators could … Read more

Can Sales Negotiation Be Done Via Email and Text?

I might be setting off a bit of a firestorm with this idea, but here in the 21st Century do you think that it is possible to conduct sales negotiations using more smart phones and less human contact? The Need For Modern Solutions The #1 attraction of using a smart phone (Blackberry, iPhone, or whatever) … Read more

Tips From The Middle East For Sales Negotiators

They say that the world is getting smaller every day. This may be true, but the people who live in this smaller world couldn’t be more different than they are! A case in point are the  sales negotiators who hail from the Middle East – Arabs if you will. Unlike us in the West who … Read more

Japanese Sales Negotiation Secrets

All too often Americans (like me) think that we know everything. The reality is that our society has only been around for a bit over 200 years and we’re just getting started. That’s why it can be valuable for a sales negotiator to take a look at how societies that have been around for 1,000’s … Read more

A Sales Negotiator’s Friend: The Telephone

What’s your mental picture of a typical sales negotiation? When you close your eyes do you see a lushly carpeted board room with a large oval table in the center and padded leather chairs all around it? If so, then in most cases you are sadly mistaken. An amazing number of sales negotiations occur over … Read more

How Sales Negotiators Can Defend Against The Good Cop / Bad Cop Tactic

I like movies. I especially like police movies. I’m guessing that one of the reasons that I like movies with police in them so much is because it’s almost a given that sometime during the movie the police heroes will resort to using the “Good Cop / Bad Cop” negotiating tactic. Every sales negotiator out … Read more

A Sales Negotiator’s Guide To Dealing With A Deadlock

When driving a car, the #1 thing that most of us fear is hitting a wall. Or another car. Or pretty much anything that would cause us to come to a complete stop quickly. Why are we so afraid of this? Well duh – it will damage / destroy the car that we’re in, delay … Read more

Negotiating Self Defense: Countering The Reverse Auction Tactic

I’ve always liked superheros. From my earliest days of reading comic books to my current-day trips to the movie theater to see Spiderman and Iron Man, I just don’t seem to be able to get my fill of superheros. I believe that superheros, although fictional (probably – however I still have hope), can teach us … Read more