The Worst Person To Negotiate For You Is – You!

One of the most fundamental questions about any negotiation that has to be answered is who should be running the show? If you ask most of us, we’d tell you that it’s the person who is ultimately in charge – the big man (or woman). It turns out that this is the wrong answer. We … Read more

Five Ways That Negotiators Can Deal With Tough Customers

In a negotiation if you want to be successful, you are going to have to quickly size up the other side of the table. There will be times that you discover that you are negotiating with someone who has decided to play it tough with you. Ok, there’s not that much that you can do … Read more