How Do You Deal With The Rest Of The Iceberg During A Negotiation?

As the captain of the Titanic, Edward John Smith, did a fairly good job of looking out for the parts of icebergs that were above water. What got him in the end is when the Titanic hit a part of an iceberg that he couldn’t see because it was below water. In negotiating, all too … Read more

Every Negotiation Needs A Rap(port) Star!

So here’s something that will blow your mind: studies have shown that car shopping customers are willing to pay between $200 and $300 MORE for a car if during the negotiation process they became convinced that the salesperson was committed to their satisfaction. Wow – talk about a successful negotiation for the salesperson. But wait, … Read more

Single vs Team Negotiation: Which Is Better?

Sorry – that’s a trick question. Most of the time when we talk about negotiating skills, we talk about how you can improve how YOU negotiate. However, in the real world, negotiations are often done by teams of negotiators. The reasons for this are fairly simple: negotiations more often than not can take a long … Read more

How To Hire A Negotiator

In life, there are some situations that you will be called on to negotiate in order to get what you want / need.  However, there will also be situations in which you have the time (and the budget!) to reach out and get outside help. Getting outside negotiating help can be especially critical if the … Read more

Negotiation Do’s & Don’ts From The Master Negotiators

If only there was some book, some DVD to watch, or some class that you could take that would provide you with access to all of the secrets of those master negotiators whom we are always reading about. You know the ones, they negotiate the billion dollar business deal, the hostage negotiations, they settle the … Read more

The Power Of Planning Your Next Negotiation

Your parents, teachers, best friends, financial planners, parole officers, etc. were all right when they told you that in order to be successful in life you really need to plan, plan, plan. In the world of business, planning is a part of almost all activities; however, it’s in the area of negotiations that business planning … Read more

Top 10 Secrets To Make A Negotiation Work Out For You!

Often times the thought of having to negotiate with someone for something can be quite intimidating. I mean, we live in the world of Amazon’s one-click purchasing, no haggle car buying, and we visit the home of low-low prices, we don’t HAVE to negotiate for most of the things that we want. However, if you … Read more

Boeing Uses Negotiation To Dodge Yet Another Strike

Boeing’s commercial aircraft division just wrapped up the longest strike that Boeing has had in over a decade. Its Machinists have agreed to go back to work after 57 days off of the job. The press was saying that the strike was costing Boeing over $100M a day because of delays in the 3,000+ orders … Read more

6 Ways To Break A Negotiation Deadlock (Plus One More)

So how many times has this happened to you: there you are happily negotiating along and then all of a sudden *bang* you run into an immovable deadlock. Some issue or some condition that neither you nor the other side of the table seem to be able to see eye-to-eye on just brings everything to … Read more

The Ultimate Negotiation: A Very Tough Customer

In the world of negotiations there are the easy ones (getting a discount on that lawnmower that you bought) and the hard ones (a difficult customer to whom nobody has ever been able to sell). It’s the difficult customers that are the most interesting because they are a real challenge no matter what stage of … Read more