Good Negotiators Know To Always Keep A Door Open

What’s your approach to negotiation styles and negotiating techniques? Are you an “all in” sort of person? Are you out to “win” this negotiation no matter what the cost to either you or the other side turns out to be? I’ve got some issues with negotiators who take that position, but if this is the … Read more

The Power Of Favors During A Negotiation

In a negotiation we want the other side of the table to make concessions to us so that we can get what we need out of the negotiations. However, in all honesty, no matter what negotiation styles or negotiating techniques we use, they probably are really not all that motivated to give us the concessions … Read more

4 Ways That Negotiators Can Use A Deadline To Get What They Want

Life is filled with deadlines and negotiations are no different. What this means for us negotiators is that we need to find a way to make deadlines work for us, not against us. In order to make this happen, we need to know just a bit about how deadlines work and I know 4 ways … Read more

To Be A Successful Negotiator, You Need To Know The Other Side’s Story

As we prepare for a negotiation, it can be very easy to focus on the wrong thing. We think about the negotiation styles and negotiating techniques that we plan on using during the negotiations and we forget that what is really important is sitting on the other side of the table from us. The other … Read more

To Prepare For The Future, You Need To Learn To Delight Your Customer

Just exactly what will it take to make your next negotiation a success? Sorry about this, but it’s not going to be the negotiation styles or negotiating techniques that you use. If we keep in mind the cardinal rule of negotiating that each negotiation is just a single step along a path with the other … Read more

Almost There: How To Move Towards The Close Of A Negotiation

Do you remember that scene early on in the movie Star Wars when Ben Kenobi tells the Imperial Troopers that “…these are not the droids that you are looking for…” and then they walk away? It is exactly that kind of mind control that negotiators wish that they had when it comes time to wrap … Read more

Stand Your Ground: Two Ways To Not Fold During A Sales Negotiation

So there you are: the classic sales negotiator in the headlights. You’ve got a firm fixed price that you’ve been told to not budge on and yet you know that you’re getting ready to start a negotiation during which the other side is going to be hammering you to lower your price. Sure doesn’t make … Read more

Deadlines Make Sales Negotiators Give It All Away

Every sales negotiation has some sort of time limit associated with it. You might have an hour, a day, or even longer to conduct the negotiations, but there is some point in time at which you’ll run out of time to talk. This is when most sales negotiations fall apart. The Problem With The End … Read more

Sales Negotiators Know Not To Give In First

I wish that there was some sort of black magic potion or single scientific study that I could point to in order to justify what I’m about to tell you, but there isn’t. So here it goes: never be the first to make a concession on a MAJOR issue. Why Should We Take The Hard … Read more

3 Secrets Successful Sales Negotiators Use To Win

Ok, so I’ll be the first to admit it – I used the forbidden word “win” in the title. In sales negotiations we prefer to not say “win” because it implies that there is also a “loser”. and that’s not a good thing. How about if we try something like “3 secrets to always walking … Read more