Going Up? How Sales Negotiators Deal With Escalation

Just when you think that you’ve got everything nailed down in a sales negotiation, you just might run into the issue of escalating authority. Sure you’ve reached a deal with the other side of the table, but then all of a sudden somebody else gets involved and it turns out that they don’t like your … Read more

Classic Sales Negotiation Tactic: I’ve Got To Talk To My Boss…

Picture this scene: it was about 20 years ago (ouch!) and I was still dating my wife when she suddenly had to replace her car. She knew exactly what she wanted: a Honda Civic with a manual transmission. There was a local Honda dealer near where she lived so one evening we went there to … Read more