What Does It Take To Become A Successful Negotiator?

We can very easily get all caught up in thinking about how to be successful in our next negotiation. When we do this, we tend to focus on what negotiation styles or negotiating techniques we plan on using in our next negotiation. This misses the point – negotiations are discussions between people and we always … Read more

Negotiators Need To Make Sure They Don’t Break The Law Of Unintended Consequences

So you think that you are hot stuff do you Mr. / Ms. Negotiator? Well, guess what – you still have to live in a place where the law of unintended consequences rules the land. What this means is that all too often, a negotiation can result in consequences that you never saw coming… What … Read more

To Prepare For The Future, You Need To Learn To Delight Your Customer

Just exactly what will it take to make your next negotiation a success? Sorry about this, but it’s not going to be the negotiation styles or negotiating techniques that you use. If we keep in mind the cardinal rule of negotiating that each negotiation is just a single step along a path with the other … Read more

It’s Closing Time: How To Wrap Up A Negotiation

No negotiation has ever been designed to go on and on forever. However, sometimes it sure seems like the negotiation that we are involved in will never end. That’s why one of the skills that every negotiator needs to have is the ability to get the other side of the table to start to wrap … Read more

Hey Negotiator, Did Someone Say “Audit”?

I was wondering, could you take just a moment and remind me why we go to the effort of participating in a negotiation? Yeah, yeah – I know that one of the reasons is so that we can reach a deal with the other side. However, I don’t think that that is the only reason … Read more